New Delhi: QR Code based OPD registrations now possible under Ayushman Bharat Digital Mission. This helps to reduce the time taken at the OPD registration counter, provides accurate data in the hospital record and, most importantly, avoid the wait in the long queues. The service is planned to be extended to other health facilities and departments soon. The National Health Authority under its scheme Ayushman Bharat Digital Mission (ABDM) is undertaking a pilot for faster OPD registration service at the new OPD block of Lady Hardinge Medical College (LHMC) & Smt. Sucheta Kriplani Hospital (SSKH) in New Delhi.
In this new service, patients to simply scan a QR Code and share their demographic details like name, father name, age, gender, address, mobile number etc. with the hospital. The QR Code based OPD registration service allows the patients to scan the hospital’s unique QR Code with their mobile phone using phone camera or scanner or ABHA App or Arogya Setu App or any other ABDM enabled App. Once the profile is shared, the hospital provides a token number (queue number). The token generated is sent as a notification to the patient’s selected app and is also displayed on the screens placed at the OPD registration counters for the ease of patients. As per their token number, the patient can go to the registration counter and directly collect their outpatient slip (OP Slip) for doctor consultation as their details are already present at the registration counter.
The ABDM team worked closely with the team of LHMC/ SSKH to set-up the QR Code based faster registration service for their OPD block. Appropriate messaging and kiosk were put up to significantly reduce the waiting time for patients. Further, to assist the patients, support personnel were also posted to help them understand the steps and benefits of using this service. The team also helped the patients create their Ayushman Bharat Health Account or ABHA numbers that shall help them in digitizing their health records.